Our complicated delivery and billing system is more than inefficient, it hurts patients. Billing issues from inaccurate charges to wrongly denied claims are leaving Floridians (and millions of Americans) in financial hardship. Nevertheless, insurers and providers have little incentive to change the system. After all, these expenses are simply passed on to consumers through higher premiums and out-of-pocket costs.
You can help shine a light on this practice of leaving medical consumers in the dark. Consider sharing your medical billing story with the WPTV Contact 5 investigation team and join the Florida Voices for Health Facebook Group.