David Y., moved to Florida in 2011 from New Jersey to be closer to a sick relative. As a marketing executive working in New York, health insurance had always come with the job, but in Florida health insurance wasn’t always offered. David had gone several times without health insurance.
About 18 months ago, while uninsured, he heard about the navigator program through a member of his congregation. She shared Trisha’s phone number, and he gave her a call. She helped him navigate healthcare.gov and he picked a health insurance plan. Upon the plan’s renewal, it was changing financially, and Trisha helped him find the plan he is currently on. The plan is financially manageable, and providers are easy to find. He is very happy with his current plan.
David added he would always come back to the navigators each year during open enrollment starting in November for help. “The website [www.healthcare.gov] is very easy for the navigators because they are on it all the time, but for people with grey hair like me, it is not so easy.”
David and his wife shared Trisha’s telephone number and the navigator service with other members of the congregation. “I really do believe I would not have been able to do it without Trisha the navigator. She really knows exactly what she is doing, where to go and how to navigate the website and I got exactly what I needed.”
ACA Navigators
The ACA and its Navigators across the state of Florida are assisting individuals like David Y. to find affordable coverage enabling them to receive the care and medications they need to lead healthier lives. In Orlando and the surrounding areas, get free help from a Covering Central Florida Navigator at www.coveringcfl.net. Are you somewhere else in Florida? Find a qualified local Covering Florida Navigator at www.coveringflorida.org.